Stora Pay

Stora Pay is our new payment processing solution that brings lower payment processing fees to self storage operators. Stora Pay is only possible due to Stora’s incredible growth and success.

Payments

With Stora Pay you'll be charged different fees depending on the payment method and your Stora plan. You can find the latest fees for each method below.

Payment processing fees

Payment processing fees valid from 23/10/24.

Please note:

For full details on fees please contact our sales team.

Billing

What is a Billing fee?

A billing fee is applied to the value of invoices raised through Stora. With Stora Pay this is 0.45%, whereas with Stripe direct it is 0.7%. As Stora grows and we process even more payments volume over time, we will be able to reduce this fee significantly. Our long term goal is to remove it altogether, passing on even more savings to our customers.

What do I get for my Billing fee with Stora Pay?

Stripe Billing, included in your Stora account, lets you bill and manage customers on a recurring basis, as well as collect and retain more revenue, automate revenue management workflow and accept payments across a huge range of payment methods. As a Stripe Billing customer, you also get access to a huge amount of advanced reporting in your Stripe Billing Dashboard.

Focus on your self storage business and customer experience, and let Stora optimise and automate order flows, billing logic, subscription management, invoicing, payments, revenue recovery and more.

Selling:

• Online checkout
• Payment links
• Hosted invoices
• Adaptive Acceptance
• CRM integrations
• Free trials

Billing:

• Subscriptions
• Customer portal
• Credit notes
• Subscription schedules
• Coupons and discounts
• Prorations
• Subscription back dating
• Automatic tax calculation
• Invoice compliance
• Payment Card Industry Data Security Standards (PCI DSS)
• E-mandates for recurring transactions
• Subscription cancellations compliance
• Strong Customer Authentication (SCA)

Revenue Optimisation:

• Credit cards
• Bank redirects
• Out-of-band settlement
• Failed payment reminders
• Reminder emails
• Expired card updates
• Revenue recovery analytics (in Stripe)
• Hosted recovery page

Accounting and Reporting:

• Accounts Receivable ageing (in Stripe)
• SQL-based reporting
• Data warehouse sync
• Tax reporting
• Revenue Recognition (additional fee)
• Automated reconciliation
• Accounting integrations

Learn more about Billing features.