Request payment method email
Our new Payment Card Request email is designed to get your customer to link their card for future subscription payments. It's a new effortless way to let them know you've changed how they'll be paying you, and walks them through how to change themselves over to your new approach (with Stora).
You can send this when you're creating their subscription, or at anytime from a subscription that doesn't already have an automated payment method. You can try just sending the email, or phoning the customer first to let them know it's coming — it's up to you.
When they get into their customer portal, they'll see a request to add their card right at the top. Once they have, they're all set up!
You'll get notified by email when they add their card and in Stora — so no need to keep checking if they've done it yet :)
Grow with Stora today
Join modern self storage businesses worldwide who grow sales, reduce costs and save time with Stora.