Customise customer emails

You can now fully customise the emails Stora sends to your customers—adding your own instructions, branding, and messaging for a more personalised experience.

What you can do:

• Customise email templates like booking confirmations and move-in instructions, with unique templates for each of your sites.
• Personalise with merge tags (like customer names).
• Include links, buttons, images, and even conditional content.
  

How it works:

Head to Settings → Customer Emails, pick a template, and use our simple editor to make it yours. You can preview, send test emails, or publish changes instantly.
⚠️ This is an advanced feature. We recommend reading the help guide before getting started to learn more about making changes.

Check out the help guide.