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Incomplete booking email

We’ve launched a new automation to help operators capture more bookings: if a lead starts a booking but doesn’t complete payment within 10 minutes, Stora now sends them a branded follow-up email prompting them to finish.

At the same time, operators get notified too, giving them the option to follow up manually if they want.

The email template is fully customisable, so it can match your tone and brand.

This update eliminates the need for operators to chase leads manually or risk losing them altogether. It keeps the booking journey alive while the customer’s intent is still fresh - helping reduce drop-offs and increase conversion rates with zero extra effort.

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