Introducing Stora app marketplace Explore the App Marketplace Extend Stora with your favourite tools and services.
A move-in checklist showing Contract signed and ID Verified ticked off, then Move-in allowed

Require a signed contract or verified ID before move-in

You can now require a signed contract, a verified ID, or both before a customer gets access to their unit. Stora won’t grant access until it’s done — and it handles the chasing for you. It’s control and protection, built right into move-in.

A customer check-in with Verify your identity and Sign your contract marked as required, and move-in on hold until they are complete

How it works

  • You choose what’s required: a signed contract, a verified ID, or both.
  • Customers are guided and nudged: every step is completed in their portal, with a reminder before move-in day.
  • Access unlocks automatically: the moment the last requirement clears, the customer’s in — no manual step.
  • You stay in control: waive a requirement with a reason, or exempt a trusted customer, whenever you need to.
← Back to all
← Previous