Building Smarter Storage Businesses Through Technology

Summary

In this episode of Self Storage Explained, we sit down with Mark Dawson to explore how technology is transforming the self storage industry. From cloud-based management tools and automated workflows to dynamic pricing and revenue optimisation, we unpack what it really takes to build a smarter, more efficient storage business.

Mark Dawson shares insights from speaking with over a thousand operators, offering practical advice for choosing the right software, improving online booking conversion, reducing processing fees, and scaling seamlessly across multiple sites.

If you’re an operator looking to grow your business, save time, and future-proof your operations, this episode is packed with actionable takeaways.

Key Takeaways

• The next generation of self storage software
• What operators want from modern software
• The rise of automation and mobile-first booking
• Revenue optimisation and dynamic pricing tools
• Scaling with cloud-based systems
• Reducing admin to focus on growth
• How suppliers can better support operators
• Choosing the right software for long-term success