Norbreck Self Storage Built for the Future from Day One with Stora

Company Overview

Norbreck Self Storage is a Lancashire-based facility founded by Philip Halhead, a third-generation farmer who brought a clear, technology-first vision to the self storage industry. Day-to-day operations are managed by Operations Manager Sally King.

The Vision

When Philip Halhead founded Norbreck Self Storage, he built it from scratch with one ambition: integrate the latest technology, work with the best people, and deliver a customer experience to match.

Central to that was data. Philip needed a platform with real visibility across the entire business: financials, customer information, and the kind of reporting that lets a leader make confident, current decisions.

"The reason I chose Stora was absolutely about the data, financials, customer information — absolutely key."

— Philip Halhead, Founder

The Solution

Stora became the operational hub of Norbreck from day one. Customers can book online or be onboarded by Sally on site. Either way, Stora handles the ID check, payment, booking confirmation, and customer emails automatically. The whole process takes five minutes.

"Stora is the actual hub of the site and how the whole site works. The move-in process is so seamless, it takes all of five minutes using the Stora platform — it makes my life a lot easier."

— Sally King, Operations Manager

The Results

Every morning Sally opens her laptop and everything is there: monthly revenue, analytics, reports, in two clicks. At the end of each month, Philip and Sally sit down to run a full business review directly from the Stora dashboard. No exports, no spreadsheets, no chasing data across systems.

"When I flick that laptop open every morning and the Stora data is all there — the monthly revenue, the analytics, the reports — it's just two clicks and I've got it straight away. That's absolutely where I need to be as a leader of a business."

— Philip Halhead, Founder